This Privacy Policy describes how personal information is collected, used, and protected when you use our website and services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Contact information, including your name, email address, phone number, and delivery address, when you place an order or contact us.
• Order-related information, such as products purchased, order amount, and delivery preferences, to process and fulfill your order.
• Technical information, such as your device type, browser information, IP address, and website usage data, to improve our website functionality and user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process, fulfill, and deliver your orders, including sending order confirmations and delivery updates.
• To respond to your inquiries, provide customer support, and resolve issues related to your orders or our services.
• To improve our website, products, and services, including analyzing user preferences and usage trends.
• To send service-related communications, such as important updates about our policies or order status changes.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to provide our services or as required by law. This includes sharing information with trusted service providers who assist us in operating our website, processing orders, or delivering products, provided those providers agree to keep the information confidential.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Specifically:

• Order and transaction data will be retained for a period of 7 years from the date of your purchase, to comply with applicable tax and legal obligations.
• Customer contact information used for support purposes will be retained for a period of 3 years after your last interaction with us, unless you request deletion earlier.
• Technical website usage data is retained for a period of 12 months for analytical purposes only.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server hosting, encrypted data transmission, and regular security reviews of our systems and processes.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. You may also request to restrict or object to certain processing of your data. To exercise these rights, please contact us using the information provided below. We will respond to valid requests within the timeframes required by applicable law.

7. Cookies and Tracking Technologies

Our website may use basic cookies and similar tracking technologies to enhance your browsing experience. These tools help us remember your preferences, analyze website traffic, and improve our services. You may adjust your browser settings to refuse cookies, but this may affect the functionality of some parts of our website.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically.